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Computer Lab HTX

MacBook Repair Houston

MacBook not working? We can collect it from you, repair it, and bring it back. No driving across Houston, no queueing at a Genius Bar, no leaving your machine somewhere for a week with no idea what is happening to it. Computer Lab HTX is an independent, appointment-based MacBook repair service covering Houston and the surrounding area.

We work on MacBook Air and MacBook Pro: machines that will not power on, batteries that no longer hold a charge, cracked or dim displays, keyboard and trackpad faults, overheating, slow performance and macOS startup problems.

Four ways to get your MacBook repaired

Most repair shops offer exactly one option: you drive to them, during their hours. We would rather work around your week.

  • Collection and return. We collect the MacBook from your home or workplace and bring it back once the repair is finished and tested. This is the option most people choose, because it costs them no time off work and no trips across the city.
  • On-site visits. For anything that can be sorted in place, such as setup, software problems, data transfer or straightforward upgrades, we come to you.
  • Mail-in. Post the machine to us. Useful if you are further out, travelling, or simply prefer it.
  • Drop-off by appointment. Bring it to us at an agreed time. We are not a walk-in shop, so please arrange a time first rather than turning up.

Tell us which suits you when you send a repair request, and we will confirm what is practical for your location and the fault.

MacBook problems we can assess

  • MacBook will not turn on. Usually a charging circuit, battery or logic board fault rather than a dead machine. Worth diagnosing properly before anyone talks about replacing it.
  • Battery draining quickly or not charging. Batteries are consumable and degrade with use. We check actual battery health and cycle count instead of assuming.
  • USB-C and charging faults. Often the charger, cable or port rather than the MacBook itself. That is the cheapest possible outcome, so it is the first thing we rule out.
  • Display, backlight and screen faults. Cracks, flickering, dark patches, or an image you can only make out by shining a light at the screen.
  • Keyboard and trackpad problems. Sticking or repeating keys, an unresponsive trackpad, or a trackpad that clicks by itself, which can indicate a swelling battery underneath and should be looked at promptly.
  • Overheating and loud fans. Commonly dust, degraded thermal paste or a process running away in the background. Sustained heat shortens the life of everything else inside the machine.
  • Slow performance or storage full. Frequently a storage or memory constraint rather than a MacBook that has reached the end of its life.
  • macOS will not start. Stalling at the Apple logo, boot loops, recovery mode, or a folder with a question mark.
  • Data transfer and storage assessment. Moving your files to a new machine, or checking a drive that has started behaving oddly. See our data recovery and upgrades page.

MacBook Air and MacBook Pro, Intel and Apple Silicon

The repair path for a MacBook depends heavily on its generation. Older Intel MacBooks generally have more serviceable, more separable components. Newer Apple Silicon models (M1 onwards) integrate far more onto the logic board, storage is frequently not removable, and part availability differs considerably.

This matters to you for two practical reasons: what can be repaired rather than replaced, and whether your data can be retrieved if the machine will not start. Tell us your model if you know it, and we will tell you honestly what is realistic before you commit to anything.

What a MacBook repair costs

We do not publish fixed prices, because quoting a number before seeing the machine would be guesswork. What a repair costs depends on the model and generation, which component has actually failed, whether a part is available, and how much labour the design demands. Two MacBooks with identical symptoms can need completely different work.

What we will promise is this: you get the diagnostic findings and a clear estimate first, and no paid work starts until you approve it. No surprise invoices.

How it works

  1. Tell us the symptoms. Include the model if you know it, what happened just before the problem started, and whether it powers on at all.
  2. We arrange collection, a visit, or a drop-off time. Whichever suits you.
  3. We diagnose the fault. We inspect the machine and identify what has actually gone wrong, rather than swapping parts hopefully.
  4. You review the estimate. We explain the recommended repair, what it costs and how long it should take. Paid work begins only once you say yes.
  5. We repair, test and return it. Approved work is completed and tested before the machine comes back to you.

Most MacBook problems are fixable

MacBooks are built to last, and most of what goes wrong with them is one component rather than the whole machine. Batteries, screens, keyboards, charging ports, fans and storage are all routine work.

It is also worth knowing that Apple will often quote to replace an entire assembly, or the whole machine, where a component-level repair does the same job for considerably less. Tell us the model and what it is doing, and we will tell you what the realistic options are.

Serving Houston and the surrounding area

We cover Houston and the surrounding communities, including Webster, La Marque and Texas City. Because we collect, visit and accept mail-in work, distance is far less of an obstacle than it would be with a fixed shop. If you are unsure whether we reach you, ask.

See collection and return pricing →

Request MacBook Repair

Frequently asked questions

Do you collect and return MacBooks?

Yes. We collect from your home or workplace and return the machine once the repair is complete and tested. Mention it when you send your repair request and we will confirm arrangements for your location.

Are you Apple?

No. Computer Lab HTX is an independent computer repair business. We are not Apple, an Apple Store or an Apple Authorised Service Provider, and we do not present ourselves as any of those.

Can you fix a MacBook Air?

Yes. We work on both MacBook Air and MacBook Pro, Intel and Apple Silicon. The practical options vary by generation, which we will explain for your specific model.

Can you replace a MacBook battery?

We assess batteries as part of diagnosis, including real battery health and cycle count, and advise whether replacement is worthwhile for your model. If a trackpad has started clicking oddly or the case no longer sits flat, have it looked at promptly, as a swelling battery is a safety issue.

How long will the repair take?

It depends on the fault and whether a part has to be ordered. We give you an expected timeframe along with the estimate, before you commit to anything, rather than after.

Do you guarantee data recovery?

No, and be cautious of anyone who does. Data recovery is never guaranteed. If your files matter, tell us before any service begins and avoid repeatedly powering on a drive that is failing, because each attempt can make recovery less likely.

What does it cost to look at my MacBook?

Contact us for an estimate. Pricing depends on the device and the fault, and we would rather quote you accurately than attractively. No paid repair starts without your approval.

Do you work on Windows laptops too?

Yes. See our laptop repair page for Windows machines, or gaming laptop repair for higher-performance models.